St. Charles
A Commitment To Our Community
River Birch Renewable Energy is honored to be your provider for Solid Waste and Debris Collection. We look forward to being a part of the communities we serve throughout St. Charles Parish for many years to come. We are very thankful for the opportunity to serve you. Our commitment is to continue to work hard each and every day so we can exceed your expectations.
Cart Content Only
Please place all solid household waste items in your cart. Please try and bag as much of your household waste as possible prior to placing your cart. Please do not overfill the cart(s). The lid should not be open more than 6 inches.
Carts
Every resident is allowed to put up to 2 carts to the curb per service. Every resident receives one of our 95 gallon green carts. You can also purchase a second cart upon request by using our customer care form or calling the customer service at 985-282-4273. We DO NOT pick up round cans. River Birch Renewable Energy will only pickup square 95 gallon carts with a cross bar & wheels.
Cart Placement
Carts should be placed at the curb the night prior to your service day or by 5 am on the day of service. Carts should be placed no more than 3 feet from the curb. Carts should be placed at least 3 feet from any vehicle, mailbox, fire hydrant, power pole or fence. Carts should NOT be placed under trees or low hanging lines. The handle for the cart should be facing your residence. The opening for the lid should be facing the street.
Cardboard Boxes
Cardboard boxes should be broken down and placed inside of your cart(s). This includes delivery boxes from FedEx, Amazon, UPS, etc. The only exception would be large TV boxes or large appliance boxes without styrofoam. Those boxes could be placed outside of the cart to be included with bulky waste.
Bulky/Green Waste
Please DO NOT place Bulky/Green Waste piles under trees or low hanging wires. Also please keep piles at least 3 feet from any vehicle, mailbox, fire hydrant, power pole or fence. All leaves, pine straw, small twigs, and limbs should be bagged. Please place your bagged debris in cart(s) so it can be picked up with regular household garbage.
Please DO NOT place:
- Under Power Lines
- In Ditches
- In Driveways
- In Roadway
- On Neighbors Property
- Across Sidewalk
- Near/On Fire Hydrants
- On Water Meter Boxes
Handicap Service
Please contact our office to see if vou are eligible for Handicap Service under the terms of the agreement.
Routes
The arm for the Automated Trucks picks up from the right side of the vehicle. The truck will pick up on one side of the street and then pick up on the other side of the street, which may be later in the dav.
Private Roads
We will not access any private roads or driveways without a signed release by the resident(s).
